Privacy notice template for customers and contractual partners
- Art. 19-20 FADP
- Art. 13-14 GDPR
- Art. 6 para. 6-7 FADP
- Art. 7 GDPR
- About 25 minutes
- Italiano · Deutsch · Français · English
In brief
Explains to customers and partners which data you process in the contractual relationship, why, to whom you disclose them and what rights they have. It is the document by which you meet the duty to inform people when you collect their data.
- Who it is for
- Customers and contractual partners. You hand it over when the contract is concluded or attach it to offers and general terms.
- To decide first
- Which services you provide, whether you process sensitive data, whether you ask for consent to marketing communications and to which countries you disclose data.
- Afterwards
- Give it to new customers, make it available to existing ones and keep the signed marketing consents.
What it contains
- 1Controller
- 2Data we process
- 3Purposes of the processing
- 4Recipients
- 5Disclosure abroad
- 6Retention period
- 7Security
- 8Your rights
- 9How to exercise your rights
- 10Changes and acknowledgement
An excerpt
1. Controller
__________, __________ E-mail: __________, telephone: __________
For any question about data protection: __________.
2. Data we process
Our services: __________.
To provide them we process the following categories of data:
- identification and contact data: name, address, telephone, e-mail, position and employer for the contact persons of a company;
- contract data: services requested and provided, quotations, orders, correspondence;
- billing and payment data: invoices, bank details, payment status;
- other data that you disclose to us or that are necessary to carry out the engagement.
As a rule we receive the data directly from you. We may also receive data from your company, from third parties involved in the performance of the contract or from public sources, such as the commercial register.
The full text is generated on the platform, with your organisation's details already in place.
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Related question: What must a privacy notice contain?
A template is general information, not advice on your case: it must be adapted to your organisation. For a question on your case there is Advisorn's consulting. By Advisorn, updated on 20 October 2026.